![Housing and Residence Life](/sites/default/files/styles/image_text_block/public/images/1635359567426_0.jpg?h=252f27fa)
Front Desk Services
Desk Receptionists (DRs) help check out hall equipment, distribute loaner keys, and report facility problems, including those with laundry and vending equipment. DRs also provide information and security services for your residence, including monitoring, visitation, and if needed, calling escort services.
Front Desk Hours
- 10am - Midnight, Monday - Friday
- Noon - Midnight, Saturday & Sunday
Hours may vary during hall opening and closing times and for University holidays.
![Student Move-In](/sites/default/files/styles/image_text_block/public/images/1635359430517_0.jpg?h=43a5b1b4)
Laundry
Residents are provided 60 "starts" each semester on their 抖M女仆 ID card, which is enough for 30 loads of laundry (1 wash + 1 dry = 1 load). If additional "starts" are needed, they can be purchased with Monarch Plus. Monarch Plus funds can be deposited at the University Card Center, located in the Monarch Hall, or online via the聽Card Center website.
The "starts" can be carried over from fall to spring semester. Nusbaum apartment complex has a laundry room located at 49th and Killam; Powhatan has two laundry rooms throughout the complex.聽Swipes expire at the end of the spring semester agreement periods.
![2021-gallery-owens-house-2-2](/sites/default/files/styles/image_text_block/public/images/1635359607880_0.jpg?h=43a5b1b4)
Kitchenettes
Small kitchens are located throughout the residential complexes across campus. Many of the kitchenettes include a microwave, flat cook-top, and a sink for cooking up a snack for all your friends on your hall.
![Ireland House Lounge](/sites/default/files/styles/image_text_block/public/images/1635359945406_0.jpg?h=252f27fa)
Lounges
Lobby and floor lounges are provided to residents and their guests for the purposes of studying and/or community-building activities.
![student-housing](/sites/default/files/styles/image_text_block/public/images/1635359927239_0.jpg?h=12401dc2)
Personal mail is delivered to each building or complex on a regularly scheduled basis. Letters requiring a signature are delivered to the front desk. For addresses and mailbox locations, visit Student Mail & Packages.
*At this time all packages sent to residential halls are received and distributed at the 抖M女仆 Mail Center located at 4401 Powhatan Ave.